United States Travel Requirements
Preparing for Your Cruise
Boarding
Onboard
Going Ashore
Debark
Preparing For Your Cruise
KNOW YOUR COUNTRY'S ADDITIONAL REQUIREMENTS
For the best cruise experience, be sure to look into local health authority or government travel advice regarding any requirements your own home country may have for exiting or re-entering its borders. For more information, please visit the U.S. Department of State.
CRUISING FROM MIAMI, FLORIDA
The protocols communicated here apply only to guests with itineraries where there is a Caribbean port. We will continue to update these protocols as public health guidelines evolve. Guidance for all other departure ports is still in development with federal, state, and local authorities. Booked guests will be provided full details specific to their port of departure prior to sailing.
AZAMARA VACCINATION REQUIREMENTS
All guests must be up to date on their vaccinations in order to join us on board. Children of 12 years or younger will not need to be vaccinated.
VACCINATED GUESTS
- All guests must be up to date on their vaccinations with all COVID-19 vaccine doses administered at least 14 days prior to sailing. Acceptable proof of vaccination must be in the form of the original vaccination record document issued by the country’s health authority or healthcare provider that administered the vaccination.
- Crew members onboard will also be up to date on their vaccinations.
AZAMARA TRAVEL DOCUMENTS CHECKLIST
- Proof of Vaccination
For the health and safety of all on board, at the terminal, all guests will be required to provide proof of full SARS-CoV-2 vaccination, with the date of your final vaccination at least two weeks before your sail date. Verified documentation should be in the form of the original vaccination record document issued by either (1) the country’s health authority that administered the vaccination (e.g., U.S. CDC’s Vaccination Record Card) or (2) the guest’s medical provider that administered the vaccination.
- COVID-19 Test Result
Travelers must provide evidence of a negative result for SARS-CoV-2 that has been conducted within 3 days of boarding the ship. Proof of a negative test is not required however for all travelers that have completed their vaccination(i.e., 14 days have elapsed since the last vaccination, depending on the doses required) and hold a vaccination certificate.
- Passport
Guests of all ages must have a passport book (not card) valid for at least 6 months after the date you will be returning to your home country.
- Visa
All guests must ensure they check their visa requirements for entering Miami, Florida and the ports of call included within the itinerary.
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What vaccines are accepted?
- Pfizer-BioNtech (Comirnaty)
- Moderna
- Oxford/AstraZeneca (Vaxzevria)
- Johnson & Johnson (Jansen)
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Will I be considered fully vaccinated if my first dose of the Covid-19 vaccine is from one manufacturer and the second dose is from another?
We accept a mixed vaccination series consisting of doses from different manufacturers, as long as your vaccine series meets the following requirements:
- Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA, the European Medicines Agency, or the WHO.
- The 2 doses must be administered at least 28 days apart*
- The final dose must be completed at least 14 days before sailing.
Mixed vaccines may not be accepted at all ports of call. Guests who are vaccinated with a mixed series may not be allowed to go ashore at these ports, or may need to undergo additional testing if they wish to go ashore.
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If I lost my original vaccination card, but am able to show electronic proof of vaccination on a government sponsored site/app, will that be accepted as proof of vaccination?
Yes, if a guest can furnish proof from the government site or app, we will accept as proof of vaccination.
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What if I or someone in my party is not able to receive a vaccine?
We understand that receiving a COVID-19 vaccine may not be a possibility for some guests because of medical restrictions or other personal reasons. While we value each of our loyal guests, Azamara is responsible for the collective safety and wellbeing of all who sail aboard our vessels and therefore, at this time, we are unable to accommodate any guest who cannot be vaccinated. Azamara will continue to monitor recommendations by global public health experts.
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What if I’m on a back to back voyage? When I debark the first leg of my voyage, would the testing requirement fulfill the second leg of the voyage?
The same test that guests will have to undergo during debark will be valid for the next cruise as the embarking test.
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WHAT TO EXPECT ON BOARDING DAY
Please wear your face mask at all times during the boarding process and maintain social distancing.
TESTING & SCREENING REQUIREMENTS
Pre-Arrival Testing
- Country Entry: Be sure to look into local health authority or government travel advice regarding any requirements for the country/port of embarkation, as well as requirements for the return to your own home country. For more information, please check travel requirements by visiting the U.S. Department of State.
Terminal Screening
- All guests will be required to present a negative SARS-CoV-2 test prior to boarding. A negative PCR test is accepted when completed up to three days before boarding. For those guests who do not have a negative COVID-19 test available, testing is available during embarkation for $59 USD in the terminal or on the boarding deck.
- Boarding will be denied to those guests who cannot provide a negative COVID-19 test.
- All guest documents, including the pre-arrival Health Questionnaire and negative SARS-CoV-2 test result, will be verified and processed.
- Additionally, proof of vaccination will also be verified and processed.
ALL GUESTS
All guests must take an Antigen test to board the ship. The wait time for results will take up to 15 minutes.
ARRIVAL TIME
For the best boarding experience, please make sure to check-in online only before your voyage and arrive only during your scheduled time.
WELLNESS SCREENING
At the terminal, you will complete a simple Health Questionnaire. If you are feeling flu-like symptoms, a second screening will be administered.
CHECK-IN AT PIER
Proceed to check in.
BOARDWAY
Proceed to the gangway to board the ship.
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When can I check-in for my cruise?
The health and safety of our guests, crew, and the communities in which we operate are our top priority. We are guided by the recommendations of our Healthy Sail Panel and the requirements of countries where we sail. We will provide clear communication about what you need to know for your cruise in advance of your sail date, including check in dates, health and safety information, and the shore excursions available for your cruise. Our cruise check-in window opens closer to your sailing date, which differs from our traditional check-in timeline.
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What is the definition of a traveling party?
The term "traveling party" can include guests traveling in the same stateroom or reservation; guests traveling in multiple staterooms or as part of multiple reservations; as well as guests we determine to be legally or socially related or proximate in any way, at any time prior to or during the voyage, for any duration of time. It is important to note that contact tracing may deem you or someone in your traveling party a "close contact" of another guest if you were within 6 feet of someone infected with COVID-19 for a cumulative total of 15 minutes or more over a 24-hour period (for example, three individual 5-minute exposures for a total of 15 minutes in one day). If you are found to meet this contact threshold, certain actions may be required for your safety and the safety of your fellow guests.
When it’s time to check in, it’s recommended guests check in using our website up to 48 hours before sailing. Azamara requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time. Guests arriving late will not be permitted to sail.
When you check-in at the terminal, show your Xpress Pass to the terminal agent to scan and complete the check-in process.
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If I'm denied boarding at the pier or arrive late, can I board the ship at the next port?
No, due to the specific boarding day processes required to evaluate the health of everyone onboard, we cannot have guests join the cruise downline once the sailing has embarked.
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Am I able to get off of the ship once I’ve boarded to explore the city, as long as I return before the boarding time closes?
No, once a guest boards the ship they may not disembark. We require all guests to remain onboard.
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Does Azamara accept certificates of recovery in lieu of a vaccine?
Azamara will not accept Certificates of Recovery in lieu of a vaccine.
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Onboard Experience
Guest Safety Briefing
This new briefing streamlines the traditional safety briefing process, making the key elements of the emergency drill available on a more personal basis. As soon as you arrive onboard, you will be escorted directly to your muster/assembly station, where a member of the ship’s team will go over the safety information in person, including what to expect, where to go in case of an emergency, and how to properly use a life jacket.
Key-in-Room
Keys will be waiting in your stateroom for convenience and quick access.
Mask Policy
Effective for all sailings, masks are recommended but are not required while indoors. Masks may be required in ports of call depending on local governments mandates.
For some sailings, masks may continue to be required indoors when physical distancing isn’t possible, including public areas, terminals, during shore excursions and in ports of call based on local government regulations. The ship’s staff will make you aware when and where face coverings are required.
We will continue to update our mask policy as protocols evolve and change.
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Will I be required to wear a mask while onboard and when going ashore?
Effective for all sailings from U.S. ports, masks are recommended but are not required while indoors. Masks may be required in ports of call depending on local governments mandates.
For all other non-U.S. sailings departing outside of the U.S., masks will continue to be required indoors when physical distancing isn’t possible, including public areas, terminals, during shore excursions and in ports of call based on local government regulations. You will not be required to wear a mask in staterooms, while dining, or in outdoor spaces when physical distancing is possible.
We will continue to update our mask policy as protocols evolve and change.
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Where and when will physical distancing be required on board? How will this be enforced?
Physical distancing should be practiced throughout your vacation, from the moment you arrive at the terminal until you return home— allowing at least 6 feet (2 meters) of space between guests who are not in the same traveling party. Seating in public spaces such as dining venues, theatres and pool decks will be spread out, and elevators will be limited to no more than four guests or one travel party at a time.
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Are there any experiences or venues that are closed?
Almost all of our onboard venues or experiences will be operating. You may notice protocols in place for your health and safety. Signage will be posted at venues and experiences to guide you.
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Are reservations required for dining, and will there be limits on party sizes at your restaurants?
All your favorite restaurants you've been craving will be waiting for you onboard— though some changes have been made for your safety. Reservations are recommended for all dining venues and can be made once onboard. Restaurant seating will be arranged to allow for physical distancing, so guests can eat and drink without face masks while seated, and tables and chairs will be sanitized regularly. Buffets will now be served by crew rather than self-service, and more covered or wrapped grab-and-go items will be made available for your convenience around the ship. We’re continually monitoring public health guidelines and will modify policies as new information becomes available and standards evolve.
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Where will I be isolated if I test positive?
Guests who test positive for COVID-19 (both symptomatic and asymptomatic) will move to isolation staterooms that are closer to the Medical Center and will enjoy complimentary amenities like Wi-Fi and room service, along with regular visits or tele-consultations with medical staff to monitor their wellness.
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If my itinerary changes from a port day to a sea day while I’m onboard, will I receive compensation or a Future Cruise Credit? Will port charges for ports that are cancelled be refunded?
Azamara always strives to operate its itineraries as published. If local regulations or other operational issues require us to substitute a port we will do so. If we are unable to substitute a port we will evaluate whether other steps should be taken.
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What is Azamara’s contact tracing process?
Due to the small size of our ships, contact tracing is done based on interviews and CCTV footage. Guests who have been identified as a close contract will be contacted for further monitoring and testing.
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Getting Off the Ship
- Guests are invited to go ashore independently in the United States.
- Azamara strongly encourages all guests to only visit the United States on an Azamara-sponsored excursion, as the tour operators must comply with Azamara's health and safety protocols.
- Proof of Vaccination in not required while ashore.
- Azamara has suspended shuttle services in the United States and encourages guests to only go ashore on an Azamara-sponsored shore excursion.
- Parties traveling with anyone who is not fully vaccinated may only go ashore on a private Azamara-sponsored shore excursion, curated especially for you with the same considerations to health and safety as we employ on board. These excursions would not permit free time to explore or a chance to meet locals.
- Masks must be worn by guests at all times while indoors and in closed spaces.
- Physical distancing of two meters (6 feet) is suggested.
- We ask that you sanitize your hands frequently during any tour. You can be assured tour staff have passed a daily wellness check and any vehicles or devices have been thoroughly disinfected prior to your arrival. If guests are exploring independently, we suggest you follow these same protocols, wherever possible.
If the United States local government, or local conditions require a change to any of the above, we will notify you on board.
We encourage guests to visit the United States on an Azamara-sponsored shore excursion, not only because the tour operator adheres to some of the most stringent requirements in travel, but because it is the most immersive way to experience a destination—with peace of mind. We have adopted many new measures to keep our guests healthy onboard and we want all our guests to have a similar experience when ashore.
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How do you decide if it is safe for the ship to visit a destination?
We will continuously monitor ports of call on our itineraries, with the intent to minimize the risk to our guests, our crew, and the communities we visit. We will make a determination based on several prerequisites, including the prevalence of COVID-19, local community vaccination rates, and access to vaccinations at those destinations.
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Will I be required to purchase an Azamara shore excursion while visiting ports of call?
We strongly recommend you book an Azamara Shore Excursion that operates with the same health protocols we employ onboard for your peace of mind. We have also suspended our shuttle service. In some destinations where either local authorities or current conditions require, you will need to purchase an Azamara tour to go ashore. Both group and private experiences are available. Don’t see what you like? Our Destination Insiders can craft a personalized excursion just for you that adopts the same protocols for a healthy ashore visit.
Views on independent exploration by international visitors vary by country and by port of call and can change on short notice. All port specific information will be provided during your journey by the onboard crew.
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What is the shore excursion policy if anyone in the traveling party is unvaccinated?
All guests 12 years and older are required to be vaccinated.
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Debark Testing
Most countries do not require COVID-19 testing prior to disembarkation from the ship. If a negative test is required for disembarkation, your ship’s staff will provide you with details.
DEBARK TESTING
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Debark testing will be conducted on board by our medical staff prior to debarkation, and can be easily scheduled onboard at a charge.
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If staying longer, please be sure to follow any retesting guidelines based on your length of stay.
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